After upgrading the software, as recommended, my Easy Bloom does not chime. NOR does it give me any information. I re-installed the Easy Bloom software on my "flower" as you suggested and also on my computer. THIS STILL DOES NOT SOLVE THE PROBLEM---I have a non-working piece of plastic with a light that blinks at me!!! ANY MORE SUGGESTIONS on how to solve this problem??? Thanks, Eleanor Quigley