Hi, I am also having an issue...however, I DO get soil moisture data, it just reads as mostly dry...I see a peak during my watering time or a rainstorm, but it still stays in the mostly dry area of the graph, which of course skews the plant recomendations incorrectly. The soil is clearly very moist, as another commenter noted above, I dig where I put the sensor and can feel and see the moisture...however every reading I get in my whole yard is staying mostly dry. SO it appears it is sensing the water and the changes in moisture, just not interpreting them correctly? I would really like to get accurate plant recomendations, that's why I bought this!