EasyBloom Forum

I think the concept is great, but this does not do the job. I put the sensor out in recommend mode and it doesn't upload the information, but rather wants me to set up again. The one time I got it to work I was really disappointed with the limited plant database. I can get more information from general gardening sites on the web. Sorry, but I think its going back!

Hi Donna, I've contacted you directly via email regarding your sensor issue. I look forward to getting to the bottom of it. As for your disappointment with our plant database, please let us know what you found lacking. Our botany team is constantly expanding our 5400+ plant database. We are always happy to hear directly from our users, so we can better serve their needs. Regards, Noam / EasyBloom Customer Support

Hello Customer Support, I'm having the same experience as Donna. I set up the Easy Bloom for 2 - 24 hour periods now, and it tells me there isn't enough data for recommend mode. Is there a solution? Thanks, Patti http://www.BlissKitchen.com

Hi Patti, I sent you an email last Thursday regarding this issue. For quickest response time, please send us an email via our Support page. The most common reasons you might not get results are a) forgetting to set the sensor to Recommend or Monitor mode, b) forgetting to push the Start button to begin the reading, and c) a dead or dying battery. I look forward to hearing from you! Regards, Noam / EasyBloom Support

What bothers me the most is not that my unit doesn't work but that I wasted nearly a week finding out that it doesn't work.

Yes, I just set my easybloom for 24 hours on recomend mode, started it, made sure the green lite was blinking every 5 seconds, it did, I just now pluged it in to my CPU, and it said, there is no reading. there was one thing I did, befor I was loged online I pluged the easybloom to my CPU, and realoised I wasent loged on. then when I finaly loged on, the results (read above) Whats up? disapointed, james

Personally I think it's a firmware issue but tech support is continuing to work with me to find a solution and I greatly appreciate their efforts. Hopefully we'll all find a resolution for the problems we've been having but above all I'm pleased and amazed at how responsive the companies tech support has been.

I had the same problem starting out. It took me three tries. Of course, the third time was a charm. Apparently, the first day I set it to recommend and it said it was set, it wasn't. I reset it the next day to recommend and had no problems. My best to all.